www.invario.net

How to cram an entire IT department into several monthly visits. We have a system that works.

If you have a serious computer problem today…

Do you have the cash on hand to deal with it?

What if I said you don’t need to?

Have you noticed that when you have a computer problem, or are even performing a routine upgrade, your company’s productivity and ability to earn money goes down and your technical support costs go up?

Whose fault is it when your computer network dies?

Who is accountable when you have a computer problem? Do you know how much it will cost to fix the problem? Of course you don’t! To know how long it would take is to identify the problem. To identify the problem is to know how to fix it. And to know how to fix the problem is to not have the problem in the first place!

Chances are you are paying for technical support on a time and materials basis. You may be offered a discount if you purchase a large block of hours. If you have a good engineer, you may get some value from their services. Great! If that engineer makes a mistake, who pays? You do!

What this means is that the incentive for the support company is for you to have computer problems. That's how they make money. As a customer you have no idea how long it will take to solve a problem. You pay hour by hour until the problem is solved or until you fire the support company.

Don’t take our word for it. We know a photography company in Bethesda that spent over $6,000 for virus removal from five computers. The company doing the work missed the forest for the trees. They spent hour after hour learning how to remove the virus, and they charged the client every step of the way. For that kind of money the photography company could have bought all new machines!

We have found that no other company is accountable or guarantees that your support costs will never go up.

At Invario Network Engineers we want to change how the technical support services industry works. We want to make it better for you, our customer. We are accountable, not your wallet, when your network has problems. We offer the industry's first and only fixed support cost model called “worry-free servers.” The support cost is fixed, based on the number of servers in your company.

For a fixed and fair monthly charge, we will perform constant preventive maintenance and updates. We will even install new applications and server hardware. We will visit your site at least monthly, as well as perform weekly remote checks. Of course your servers will be monitored 24/7 so we will know the instant you have a problem. Which will not be very often; our servers average 99% uptime.

These are all good services. They are all services that fit in what I call Box 1. They are important and time-critical. What about services that are important but NOT time-critical? For most small businesses they simply never get done. We have a list of 21 such services that fit in what I call Box 2. When do you do these services, you ask? From experience we know that your network is going to be easier to support over time using our proven system. But the support cost is fixed. Won’t you just put the extra money in your pocket, you might ask? Some might, but we don’t work that way. The extra time is always used to provide Box 2 services that will ultimately continue to make our job easier and less stressful.

Sound good? We are so confident in our ability to keep your network running, that if you are infected with a virus we will remove it from your entire network ,and it will not cost you a dime extra.

Worried about data loss? If you have a loss greater than your most recent backup due to our negligence, configuration error, or lack of maintenance, we will refund you the entire month of support. I know of no other company that would offer you any refund of service delivered, no matter what the circumstances!

What this means is you will not be financially or emotionally responsible for your servers working properly beyond a fixed monthly fee.

Don’t’ take our word for it…

Request Your FREE Report “How To Make Informed Decisions About IT Support.” It includes the seven warning signs you can investigate yourself that your support company might not doing a good job, and how to avoid paying for a disaster that could ultimately cost you your business. It also outlines the seven questions you may not think to ask when evaluating a support company.